Order Processing and Shipping

Shipping Policy

All orders are processed within 3 to 8 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

When Checking Out we please ask that you provide as many details as possible with your Shipping Address so we can assure that your package makes it to the right destination. Additional information such as Regions, an Apartment Number, and even providing a Phone Number can secure a higher chance of your package arriving and not getting lost.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

International Shipping

We offer international shipping to the following countries: United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore. 

Shipping charges for your order will be calculated and displayed at checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Lindsay Schoolcraft is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 60 days of receiving your shipping confirmation email, please contact us at support@schoolcraftshop.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

We accept returns up to 5 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way beyond what was described in the product description, please email us as soon as possible at support@schoolcraftshop.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

For any questions or concerns about making an order with us please to contact our staff at support@schoolcraftshop.com